Topic outline

Chicago Academy | Be Your Own Boss Class 3 - Understanding the Customer

Course Overview

This course is offered in person at the Chicago Community Academy. For virtual offerings, please click here

Your health and safety are most important. We will adhere to any CDC or local health guidance and you will be notified if this course will transition to a virtual offering. 

Note: if interested in attending the entire series of classes, please register for each class separately



Cost : Free
Duration : 01 Hour(s) 30 Minutes

Course Details

In order  to  start a  business,  you need  to  start by  setting  yourself  up  for  success.  To  be successful,  you’ll  need  to  have  a  plan.  That plan  should  include  the  most  important  part, your  customers. Knowing  your  customers  is  the  key  to  success.

At the end of this course, participants will be able to:

  • Describe the value proposition for your new business by discovering the value your product/service will offer to customers.
  • Recognize the importance of executing the proper groundwork for developing customer relationships.
  • Identify the reasons why customers buy products or services
  • Demonstrate the ability to study and evaluate potential customer characteristics.
  • Identify the gain creators and pain relievers that your product or service will provide to your customers.
  • Employ strategies to test-market your business to potential customers.

This series is best taken in order by completing with each class building on work from the previous. From these classes, you can expect to have a broad overview of various points to consider when opening or starting a business.


Be Your Own Boss Series Course Details

Class 1: Starting a Business Class 2: Finding the Value Class 3: Understanding the Customer
Class 4: Validating the Product or Service Class 5: Marketing the Business Class 6: Running the Business
Class 7: Creating the Business Plan Class 8: Evaluating the Business


    Location: Chicago, IL, 60620

    Date: Saturday, Jan 29, 2022

    Time: 1:30 PM - 3:00 PM CST

    Class Type: In-Person

    Seats Available: 18

    Register

    Location: Chicago, IL, 60620

    Date: Wednesday, Feb 02, 2022

    Time: 1:30 PM - 3:00 PM CST

    Class Type: In-Person

    Seats Available: 18

    Register